About Us

Learn More About Operations Support Partners
Operations Support Partners, LLC is a seasoned team of security and facilities professionals that bring a broad range of experience and a wealth of subject matter expertise to each client interaction.  Our wide range of experience runs the gamut of numerous industries, with a focus on higher education.  Our accomplished team is adept at equipping our clients with the knowledge, and impactful solutions needed to tackle the complex demands of today’s security and facilities management environments. Jeff Bednarz is the managing principal and founding member of Operations Support Partners, LLC (OSP).  With a diversified expertise in security and facilities management which includes organizational improvement, long-range institutional planning, financial management, contract administration, staff resource management, construction management, and strategic forecasting.  With 25 years in public safety and facilities management, he has held leadership roles in the areas of public safety, facilities operations, security, and dining services management.  Jeff has considerable expertise with maintaining and executing regulatory compliance mandates at the local, state, and federal level, including OSHA, MassDEP, and the EPA.  Well-versed in Clery Act compliance, Title IV accreditation, and NECHE Standard 7 requirements for institutional resources, he has a wealth of knowledge and experience expanding emergency operations plans.  Jeff had a leadership role in developing and managing a climate within public safety that embraced service, equity, diversity, inclusion, and intercultural competencies. Examples of Jeff’s leadership include:
  • Over 15 years of successful coaching and engaging campus leadership stakeholders on the complex demands of the security and facilities environments, with a focus on organizational development, culture change, communications, and training.
  • Development of programming to aid in the negotiation of comprehensive contracts in security, facilities, construction, enterprise-class video management, and access control in higher education.
  • Vetting of human resources policies and procedures to delineate personnel responsibilities and position specifications.
  • Management and implementation of CMMS, incident management, and computer aided dispatch systems that improved efficiencies, and reduced overhead expenses.
  • Development and implementation of programming to aid in the reorganization of in-house and outsourced campus services to other performance-based service models in security, environmental services, food service, and integrated facilities management.
  • Implementation of large-scale enterprise-class video management platforms.
  • Implementation of large-scale high-performance access control platforms, along with commercial key control platforms.
  • Reimagining of an existing learning spaces into modern programming spaces, with a 77% increase in overall activity compared to prior years
  • Effective management of the construction of a state-of-the-art health sciences center and many mixed-use spaces.
Jeff’s experience includes:
  • Over 15 years as a higher education manager and administrator
  • Deputy Chief of Campus Police in a higher education space
  • Campus Services Systems Administrator and Chief Safety Officer
  • Executive in auxiliary services
  • Director of Facilities for multiple campuses

What We Do

Operations Support Partner’s far-reaching portfolio of services supports K-12, higher ed, and medical campuses, as well as municipalities and facility owners and operators in establishing and shoring up the safety, security, and performance of their operations. Our service offerings capitalize on our key competences in benchmarking, business function modeling, analytics, and strategic planning, to assist our clients in working out the complex challenges and demanding tasks they may encounter.
OSP collaborates with our clients to pinpoint, amend, and take up institutional frameworks that espouse optimum efficiency in these key areas:
  • organizational improvement
  • long-range institutional planning
  • financial management
  • contract administration
  • staff resource management
  • construction management
  • strategic forecasting
  • regulatory compliance
Institutions have a perpetual obligation to adapt to regulatory changes, and changes in established trade principles, cultural norms, and best practices. These issues necessitate three-dimensional information about present-day conditions and institutional structure.

OSP has familiarity in executing both the service provider’s and owner’s administrative functions. Our specialized knowledge and aptitude in the areas of safety, security, and facilities operations are essential to the success of our collaboration with clients.

We fully engage with clients to appreciate and comprehend their circumstances and work with them to single out the best approach to tackle the matter at hand.

At OSP we help clients achieve optimum performance and mitigate institutional risk.

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